FREQUENTLY ASKED QUESTIONS
1. Shipping and Delivery Information
2. Shipping Times
3. Saturday Shipping
4. Sales Tax
5. Payment Options
6. Warranties
7. MORE FAQs
Shipping and Delivery Information
Currently, any purchase includes FREE Ground Shipping. Rates for faster delivery are availalbe upon request.
Shipping Options:
Ground: FREE
Next Day Air
2nd Day Air
3 Day Select
All orders are shipped same business day when ordered by 2:00pm mountain time. All packages will be delivered within 5 business days when the free shipping option is chosen. Almost all orders will be delivered in less than 5 days. When a special shipping option is chosen like Next Day Air, 2nd Day Air or 3 Day Select, the order needs to be received by 2:00pm mountain time to be shipped same day.
There are no quantity limits on Free Ground Shipping. All ground shipments are shipped FREE of charge.
We ship to APO/FPO addresses via the United States Postal Service. An additional charge of $15.95 will apply.
We can not ship to Canada or Puerto Rico.
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Shipping Times
All orders placed by 2:00 pm (Mountain Time) are shipped same business day.
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Saturday Shipping
All orders placed after 2PM MST on Friday will be shipped the following Monday. If you need expedited Saturday shipping, please call us at 1-866-666-4584 for rates and availability
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Sales Tax
Orders shipped to an address in the state of Utah will be charged applicable sales tax.
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Payment Options
Credit Cards: Visa, MasterCard, American Express, Discover, and Debit Cards and PayPal.
Money Orders or Cashiers Checks: If you choose to pay by money order or cashiers check, please mail with your order to:
1-866-NoniJuice LLC
PO Box 4470
Lake Tahoe, NV 89449
COD: We apologize, we do not do COD's.
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Warranties
Every bottle of TAHITIAN NONI® Juice is covered by the manufacture's warranty, Tahitian Noni International. Any defective item can be returned directly to 1-866-666-4584, for replacement. Please call us to obtain instructions on how to do so.
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MORE FAQs
How do I know my order has been placed?
Once an order is placed, we you will instantly recieve an order confirmation email. This email will have all order details, and an order number for your records. Please reference this order number if you have any questions.
Is is safe for me to order online?
We use Secure Sockets Layer (SSL) technology that is state-of-the-art encryption software with every order. Your credit card information travels over the Internet with no chance of interception, guaranteed. Secure Socket Layer (SSL) technology scrambles your information as it travels accross the internet. Once your information reaches us, our state of the art security system keeps your data completely safe.
How can I check the status of my order?
You can check the status of an order by calling us at 1-866-666-4584. Or we can send you an email a tracking number and you can follow the shipment online. Just call 1-866-666-4584 and we will be happy to assist you.
I've lost my receipt and need one for warranty purposes, etc. Do you have a copy of my receipt?
Yes. Just send us an email requesting a copy at support@866nonijuice.com or call us directly: 1-866-666-4584.
When should I expect my order to be delivered?
All packages will be DELIVERED within 5 business days from the time of your order when no special shipping options are chosen. We ship from Provo, Utah.
Can I cancel an order after it has been submitted?
Yes, you can cancel an order, for any reason, within one hour of placing it, (or before it leaves our warehouse). If an order has already shipped you may return it within 60 days of receipt for a full refund or exchange. For more on returns, see Return Policy.
Do you have a printed catalog?
You can request a printed catalog offering all TAHITIAN NONI® products. If you would like one, please contact us at support@866nonijuice.com or all us directly: 1-866-666-4584.
Do you ship to APO/FPO addresses?
Yes, we ship to APO/FPO addresses via the United States Postal Service. An additional charge of $15.95 will apply.
Do you charge sales tax?
We are required to charge sales tax in the state where our office is located: Utah. For more on our shipping policies, see Shipping & Delivery Information.
Do you ship outside the United States?
No. Currently we can only ship to addresses in the United States.
Is there an extra charge for Alaska and Hawaii orders?
Yes. All orders shipped to Alaska and Hawaii must be shipped via 2nd Day Air. There will be a charge of $15.95 added to the order.
Is there a satisfaction guarantee?
TAHITIAN NONI® Juice comes with a 100% satisfaction guarantee. That’s because it’s not on trial -- it really works!
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